Frequently Asked Questions

  • What Is An Escape Room?
  • You and your group have one hour to discover puzzles, riddles, and clues or crack secret codes in order to escape the room. The escape room game originated in Japan and is based off escape the room video games created by Toshimitsu Takagi in 2005.

  • Can I Book A Birthday Party Celebration or Corporate Event?
  • Absolutely! We love special occasions. All you need to do is book the entire room, to ensure it’s just you and your invitees. Please make note in the comment section and include your phone number. If you wish to have a present (like a ring?!) in the room, you can drop it off in advance or secretly hand it to your Room Master prior to the adventure. We’ve been known to show up at the right time to snap a photo of you. Larger groups please email, text or call for assistance.  843-213-1586 or [email protected]

  • What If We Only Have Two or Three People?
  • You must book a private game room to guarantee the room as a private adventure. Otherwise, others can book in the same room at the same time. We provide name tags and encourage gamers to meet each other prior to the adventure. It’s a great way to meet new people! Look for private room pricing when booking your game. Choose the minimum amount of players to block out the room for just your group. Text or call for assistance.  843-213-1586

  • What Types Of Payments Are Accepted?
  • All major credit cards are accepted through our online booking section. Cash at check-in is accepted with a credit card reservation hold. Text or call for assistance.  843-213-1586

  • Transferring Tickets To A Friend
  • You can give/sell your tickets to another person. Please text or call for assistance.  843-213-1586

  • Can I Change My Reservation?
  • Yes, provided it’s not within a 24-hour window of your adventure time. No changes are permitted within 24 hours of game time. Text or call for assistance.  843-213-1586

  • Tickets Are Non-Refundable. All Sales Are Final without 24 hour notice.
  • If you miss your appointment time, we cannot rebook. Please don’t be late or a no-show.

  • Do We Need To Book In Advance?
  • Yes. You can see escape room times and book reservations to guarantee your time slot. Simply click on any BOOK NOW button on our site. If you wish to text or call to book a reservation or walk-in to our location in person, we are happy to assist. Text or call for assistance.  843-213-1586.

  • Is The Room Really Locked?
  • No! Safety is our top priority; the room isn’t really locked. You may leave the game and the escape room at any point.

  • Are There Cameras In The Room?
  • Yes, indeed. Each room and adventure is closely monitored on closed-circuit cameras.

  • What Time Should I Arrive? How Long Is My Adventure?
  • Plan approximately one and a half hours for your adventure. Don’t be late! The adventure begins promptly at your scheduled time. Late-comers are not permitted as it disrupts the entire adventure for everyone. Please arrive 15 minutes prior to your booking. We must maintain a strict schedule; if you arrive late you may not receive the full 60 minutes in your room. The fun starts immediately. Prior to the adventure, you are given your challenge and information needed to play the game, then placed in your Room. You have 60 minutes to exit. After the game, your Room Master will discuss any of the clues you missed and snap group photos for you in the Riddles lobby.

  • Do I Need To Bring Anything With Me?
  • Bring your fun mindset and wear what’s comfortable. You won’t be lifting heavy objects or climbing. There are no clues in dangerous areas, such as lights and electrical outlets. You may need to get low to the floor (or sit on the floor to be exact) to examine something closer, but you won’t be moving furniture. Use only your minds with these adventures. Umm… since we are at the beach, we better remind you not to wear that bikini. Swimsuits are for the pool and beach, not an Escape Room.

  • Do You Give Hints Or Help Us?
  • Maybe. We monitor your progress throughout the adventure. Your Room Master will provide hints if you get stuck – it’s all about having fun!

  • How Many People Can Be In Our Room?
  • If your group doesn’t book all of the available spots, available spots are available to other groups and individuals. You could possibly be paired with another group. If you want to book an entire room, you will need to purchase the maximum capacity for that specific game room. Look for private room discounts when booking your game.  More players may be added to most of our games within the same party. Claustrophobia and the VR Space Station Escapes cannot accommodate more players.

  • We Want To Bring The Family, Including The Kids. How Does That Work?
  • Kids love these games. They may need your help, but they are pretty good about locating clues. Children over 12 are welcome, provided they are accompanied by a parent or guardian or you have the entire session for your group. You must book the entire room if children under 12 are participating, so feel free to add people to your group when you book the kids! It’s not a good combination to place children with unknown adults and unknown adults with children. We prefer to keep families together.  Text or call 843-213-1586 to allow us to assist with your family booking and rate.

  • Can I Bring My Cell And Take Photos or Video?
  • Nope, photos or video taking is prohibited inside the rooms. Phone usage is not permitted inside the game rooms.  The idea is to allow each player a new and exciting adventure without advance information. If players are informed of clues or puzzle answers prior to the game, their experience isn’t as enhanced.

    *We reserve the right to ask you and your group to leave the room, with no refund, if you are taking photos or taping during the adventure.

  • Can I Change My Reservation?
  • Yes, provided it’s not within a 24-hour window of your adventure time. No changes are permitted within 24 hours of game time. Text or call for assistance.  843-213-1586.

Call or Text
843-213-1586 Text 843-213-1586

9713 North Kings Highway

Suite 103 Riddles Escape Room

Myrtle Beach, SC 29572